Explain the gap
Share your expected move-out and move-in dates, and say whether the timing is flexible or still being confirmed.

Let the team know if you expect time between pickup and final delivery. Confirm storage availability, handling arrangements, access, and charges before including them in your moving plan.
Include the help you need in your moving request. The team confirms availability, included services, and the final scope before you book.
Pickup and delivery planning guide →Share your expected move-out and move-in dates, and say whether the timing is flexible or still being confirmed.
Separate anything you may need before final delivery. Ask about access arrangements before agreeing to a storage plan.
Ask the team to confirm availability, storage conditions, charges, handling, and the process for scheduling delivery in writing.
Share your expected move-out and move-in dates, the belongings involved, and anything you may need to access before delivery. Ask the team to confirm storage availability and arrangements for your specific move.
Confirm where the items will be held, storage conditions, access, handling, charges, and how final delivery will be scheduled. Do not assume storage is included in your moving estimate.
Your inventory, route, preferred date, access at both properties, and requested packing or handling help the team understand the scope. Include stairs, elevators, parking restrictions, and any storage needs.
Tell the team before moving day if you add or remove items, change addresses or dates, or need different services. Ask for an updated written estimate that reflects the revised scope.
Show us your rooms. We’ll help you plan the move.